Troubleshooting:INVALID_FIELD: Select copado.Theme__c From Case LIMIT ^ERROR

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Problem

Sometimes, when trying to read data from a Salesforce table using ZappySys Salesforce Source, you may encounter the following error while reading a custom field:

INVALID_FIELD: Select id,copado. Theme__c From Case LIMIT ^ERROR at
Row:1:Column:11Didn’t understand relationship ‘copado’ in field path. If you are attempting to use a custom relationship, be sure to append the ‘__r’ after the custom relationship name. Please reference your WSDL or the describe call for the appropriate names.

Causes and Solutions:

1. Field-Level Security (FLS) and Profile/Permission Set Access:

Cause:
The most common reason is that the user account ZappySys uses to connect to Salesforce lacks the necessary field-level security permissions to read the “Theme__C” field.

Solution:

  • Verify User Permissions: Log in to Salesforce using the same user account configured in your ZappySys connection.
  • Navigate to the Object: Go to the object where “Theme__C” resides (e.g., Account, Contact, Custom Object).
  • Check Field-Level Security: Ensure that the user’s profile or assigned permission sets have “Visible” checked for this field.
  • Grant Access: If access is missing, grant the necessary permissions and re-run your ZappySys package.

2. Incorrect Relationship Usage:

Cause:
copado.Theme__c implies that Theme__c is a field on a related object accessed through the “copado” relationship. However, Salesforce doesn’t understand “copado” as a direct relationship from the “Case” object without the __r suffix.

Solution:

  • Add __r: If “copado” represents a custom relationship, modify the query to SELECT copado__r.Theme__c FROM Case LIMIT.
  • Verify Relationship Name: Ensure “copado” is the correct API name of the relationship. Check the “Case” object’s fields and relationships in Salesforce Setup.

3. Third-Party Tool Permissions (e.g. Copado):

Cause:
If “copado” is related to a third-party tool like Copado, the Salesforce user account used for the data integration might lack the necessary permissions to access the related objects or fields.

Solution:

  • Verify Copado Permissions: Check the user’s profile or permission sets for access to Copado-related objects and fields.
  • Look for custom permission sets provided by Copado and ensure they are assigned to the user.
  • Field-Level Security (FLS): Ensure the user has “Read” access to the Theme__c field, particularly if it resides on a Copado-related object.
  • Object Permissions: Verify the user has “Read” access to the Copado-related object.
  • Consult Copado Documentation: Review Copado’s documentation for specific permission requirements.

References

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