If you doing pagination over many rows and your API start sending the error “too many requests (Status Code 429)” then you change some settings on your UI (depending on which Product are you using it might differ)
Zendesk API Connector UI
SSIS JSON / XML / CSV Source
The below settings are for SSIS JSON Source but the same concept applies to many other SSIS Components offered by ZappySys. Just choose HTTP or OAuth connection and find the Error retry tab and over there you can tweak retry options.